Gamble responsibly
Online gambling involves financial risk. There is no guaranteed strategy, system or outcome, and past results do not predict future results. You should only gamble with money you can afford to lose after your essential expenses, commitments and savings have been considered. Never use money intended for rent, mortgage payments, food, bills, education or other important needs.
Before you play, decide how much time and money you are comfortable spending. Set a personal budget and treat that amount as the cost of entertainment. Once your budget or time limit has been reached, stop playing. Do not increase your limits because you are winning, losing or feeling emotional. Taking regular breaks can help you remain aware of how long you have been playing and how much you have spent.
- Only gamble when you are in a clear and settled state of mind.
- Set deposit, spending and session limits before you begin.
- Keep gambling separate from essential household spending.
- Do not chase losses or try to win back money quickly.
- Avoid borrowing money, using credit or selling possessions to gamble.
- Do not gamble under the influence of alcohol or other substances.
- Take regular breaks and make time for other activities.
- Keep your account details secure and never allow another person to use your account.
Gambling outcomes are determined by chance or the rules of the relevant game. Cuntspin Casino cannot guarantee winnings, recover losses or provide a method for predicting outcomes. Responsible gaming tools are available to help you manage your activity, but they do not remove the risks of gambling. You remain responsible for the decisions you make when using the service.
Manage your gambling activity
You can contact customer support to ask about the responsible gaming options available on your account. Depending on the service and applicable requirements, these options may include deposit limits, loss limits, wagering limits, session reminders, time-outs and self-exclusion. A limit should be selected before gambling and set at an amount that is affordable for you.
Deposit and spending limits
A deposit limit can restrict the amount added to your account during a chosen period. A spending or loss limit may help you manage the amount you are prepared to risk. Limits are not a guarantee that you will win or avoid losses, and they should be used together with a personal budget. If a limit is reached, do not attempt to bypass it by opening another account, using another payment method or asking someone else to gamble on your behalf.
Time-outs and breaks
If you need a short break, you may be able to request a time-out or temporarily restrict access to your account. Use this option if you feel distracted, frustrated or unable to stop playing. During a break, avoid replacing online gambling with other forms of gambling and consider using the time to review your spending, speak with someone you trust or seek professional advice.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a longer period. If you request self-exclusion, access to your account may be restricted or closed for the selected period, subject to the applicable process and legal requirements. You should withdraw any eligible balance before the exclusion begins, where permitted. Self-exclusion is intended to support your decision to stop and should not be treated as a temporary inconvenience.
If you have self-excluded or believe gambling may be harmful, do not create another account or attempt to evade a restriction. Tell customer support if you identify an account that may be connected to you. We may take reasonable steps to apply restrictions, but no online control can replace personal support and professional help.
Recognise the warning signs
Gambling may be becoming harmful when it is difficult to control, takes priority over other parts of life or causes distress. Some people may not notice the change immediately. Consider your behaviour honestly and ask someone you trust for their perspective. You may wish to stop gambling and seek support if you:
- Spend more time or money gambling than you intended.
- Gamble with money needed for bills, food or other essentials.
- Chase losses by increasing your stakes or returning to gamble soon after losing.
- Feel restless, irritable or anxious when you try to stop.
- Hide or minimise your gambling from family, friends or colleagues.
- Borrow money, miss payments or sell belongings because of gambling.
- Think about gambling throughout the day or find it hard to concentrate on other activities.
- Neglect work, study, relationships, health or other responsibilities.
- Gamble to escape stress, sadness, loneliness, boredom or other difficult feelings.
- Experience arguments, financial pressure, sleep problems or other harm linked to gambling.
You do not need to wait until a serious problem develops before asking for help. If gambling is causing concern, stop or take a break, remove access to funds used for gambling and speak with a trusted person. Reviewing bank statements and setting practical financial controls may also help. A financial counsellor, counsellor or gambling support service can provide confidential guidance without judgement.
Support in Australia
Free and confidential help is available across Australia. Gambling Help Online provides information, counselling and support through its website, online chat and telephone services. You can contact the National Gambling Helpline on 1800 858 858 or visit gamblinghelponline.org.au. Services may also be available through your state or territory, including local counselling and financial support.
- Gambling Help Online: gamblinghelponline.org.au
- National Gambling Helpline: 1800 858 858
- Lifeline: 13 11 14, for crisis support in Australia
- Emergency assistance: call 000 if you or another person is in immediate danger
If gambling has affected your finances, consider contacting a free financial counselling service such as the National Debt Helpline on 1800 007 007 or visit ndh.org.au. If gambling is affecting your mental health, contact a qualified health professional. If you are supporting someone else, listen without judgement, encourage them to seek help and avoid lending money to fund gambling.
Our commitment and your responsibilities
Cuntspin Casino aims to support safer gambling by providing responsible gaming information, access to available account controls and clear communication about gambling risks. We may contact customers where activity raises responsible gaming concerns, request information, apply restrictions or close an account where permitted by our terms, policies and applicable law. We may also take steps to protect customers who appear to be at risk of harm.
You must provide accurate information, use only your own account and comply with all applicable age, identity and account requirements. Gambling is not suitable for people under the legal gambling age, and minors must not access or use the service. Keep your login information private and tell us promptly if you believe another person has accessed your account.
Responsible gaming information does not constitute medical, financial or legal advice. Features and support options may vary according to your location, account status, product and applicable law. Contact customer support if you have questions about limits, time-outs, self-exclusion or account closure. If you feel unable to control your gambling, stop playing now and contact a qualified support service.